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115 West Sunset Drive, Suite B, Monroe, NC 28112
We Appreciate Your Order!
At Universal DME, we prioritize your needs by ensuring a smooth and efficient shipping process for all our medical supplies. We understand the importance of timely delivery, and our dedicated team works hard to get your orders to you as quickly as possible. Thank you for trusting us with your medical supply needs!
Universal DME
Terms and Conditions
1. Introduction
Welcome to Universal DME. By using our services and purchasing our products, you agree to abide by the terms and conditions outlined below. Please read them carefully.
2. Definitions
- "Company", "we", "us", "our" refers to Universal DME.
- "Customer", "you", "your" means the purchaser and user of the products.
3. Products and Services
Universal DME offers a wide range of medical supplies. Product availability is subject to change. We make every effort to ensure product descriptions and prices are accurate; however, we reserve the right to correct errors.
4. Orders and Payment
- All orders are subject to acceptance and availability.
- Prices are in [Currency] and include applicable taxes unless stated otherwise.
- Payments can be made via major credit cards, bank transfers, or approved insurance providers.
5. Insurance Billing
- Customers may choose to have products billed directly to their insurance provider.
- It is the customer's responsibility to provide accurate insurance information.
- Coverage is subject to verification and approval by the insurance provider.
- Customers are responsible for any costs not covered by insurance.
6. Delivery and Shipping
- Shipping times and costs vary based on location and order size. Estimated delivery dates are provided as a guide.
- We are not liable for delays caused by unforeseen circumstances or third-party carriers.
7. Returns and Refunds
- Products may be returned within 30 days of receipt under specified conditions (e.g., unopened, undamaged).
- Custom or special-order items are non-returnable.
- Refunds will be processed using the original payment method once returns are approved.
8. Warranties and Liability
- Universal DME warrants that products will conform to their specifications.
- We are not liable for damages arising from misuse, alteration, or improper handling of products.
9. Privacy Policy
- Universal DME respects your privacy and handles your personal data in accordance with applicable laws. For more details, please review our Privacy Policy.
10. Governing Law
These terms are governed by the laws of North Carolina without regard to its conflict of law principles.
11. Changes to Terms
We reserve the right to update these terms and conditions at any time. Changes will be communicated through our website.
12. Contact Information
For questions about these terms, please contact us at info@universaldmeinc.com or (704)774-1003.