HIPAA Compliance Statement

We are committed to maintaining the privacy and security of your health information in accordance with the Health Portability and Accountability Act (HIPAA). Our organization has implemented stringent policies and procedures to protect patient data, ensuring that all personal health information is kept confidential and secure. We continuously train our staff on HIPAA regulations and regularly assess our practices to uphold the standards of compliance. Your trust is important to us, and we strive to protect your information at all times.

Universal DME

Effective Date: 01/12/2025

1. Introduction

Universal DME ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, [Website URL], and utilize our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

- Personal Information: We collect personal information you voluntarily provide, such as your name, address, email, phone number, and payment details when you make a purchase or contact us.

- Insurance Information: Details about your insurance provider and coverage may be collected to facilitate billing.

- Technical Data: We collect information automatically, such as your IP address, browser type, operating system, and usage data through cookies and similar technologies.

3. Use of Your Information

We use the information we collect for various purposes, including:

- Processing your transactions and orders.

- Billing insurance providers and verifying coverage.

- Enhancing your customer experience on our website.

- Sending you order confirmations and responding to your inquiries.

- Marketing our products and services, with your consent.

4. Sharing Your Information

We may share your information with third parties for specific purposes, including:

- Service providers assisting us with operations (e.g., payment processing, shipping).

- Insurance companies and healthcare providers as necessary for billing.

- Legal authorities or regulators when required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. You can set your browser to refuse cookies, but this may limit your access to certain features of the site.

6. Security of Your Information

We take reasonable measures to protect the security and confidentiality of your information. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to these sites, and we are not responsible for their content or privacy practices.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including access, correction, deletion, and objection to processing. To exercise these rights, contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, contact us at:

- Email: info@universaldmeinc.com

- Phone: : (704)774-1003

- Address: 115 West Sunset Drive, Suite B, Monroe, NC 28112